Privacy Policy

At TakaWala, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial management platform.

1. Information We Collect

1.1 Information You Provide

When you create an account or use TakaWala, we collect:

• Account Information: Name, email address, password (encrypted)
• Company Information: Company name, branch details
• Financial Data: Revenue records, expense records, receipts, invoices
• Profile Data: Language preference, timezone settings
• Payment Information: Billing details processed securely through Stripe (we don't store credit card numbers)

1.2 Automatically Collected Information

We automatically collect certain information when you use our service:

• Usage Data: Pages visited, features used, actions taken
• Device Information: Browser type, operating system, device type
• Log Data: IP address, access times, error logs
• Session Data: Login times, session duration, authentication status
• Cookies: See our Cookie Policy for details

1.3 Information from Third Parties

If you sign up using Google OAuth:

• Google User ID
• Name and email address from your Google account
• Profile information you've made publicly available

2. How We Use Your Information

We use your personal data for the following purposes:

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

3.1 Service Providers

• Stripe: Payment processing (subject to Stripe's privacy policy)
• Google: OAuth authentication (subject to Google's privacy policy)
• Email Service: For transactional emails (password resets, receipts)

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests such as court orders or subpoenas.

3.3 Business Transfers

If TakaWala is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your data is transferred and becomes subject to a different privacy policy.

4. Data Storage and Security

4.1 Where We Store Your Data

Your data is stored on secure servers. We use cloud infrastructure with data centers that comply with international security standards.

4.2 Security Measures

We implement appropriate technical and organizational measures to protect your data:

• Encryption: All data transmitted is encrypted using SSL/TLS
• Password Security: Passwords are hashed using bcrypt
• Access Controls: Strict access controls limit who can access your data
• Regular Backups: Automated daily backups stored securely
• Monitoring: Continuous monitoring for security threats
• Updates: Regular security updates and patches

4.3 Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for:

• Legal compliance (e.g., tax records)
• Fraud prevention
• Resolving disputes

Financial records may be retained for up to 7 years to comply with accounting regulations.

5. Your Rights and Choices

Under GDPR and other privacy laws, you have the following rights:

5.1 Access and Portability

• Access: Request a copy of your personal data
• Portability: Receive your data in a structured, machine-readable format

5.2 Correction and Deletion

• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")

5.3 Restriction and Objection

• Restriction: Limit how we process your data
• Objection: Object to processing based on legitimate interests

5.4 How to Exercise Your Rights

To exercise any of these rights:

1. Log in to your account dashboard
2. Navigate to Settings > Privacy & Data
3. Or email us at: arif.hossain@alienaffairs.com

We will respond to your request within 30 days.

6. Cookies and Tracking

We use cookies and similar technologies to provide and improve our service. For detailed information, please see our Cookie Policy.

6.1 Types of Cookies We Use

• Essential Cookies: Required for authentication and security
• Functional Cookies: Remember your preferences (language, timezone)
• Analytics Cookies: Help us understand how you use our service

6.2 Managing Cookies

You can control cookies through your browser settings. However, disabling essential cookies may affect service functionality.

7. Children's Privacy

TakaWala is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

9. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via:

• Email notification
• In-app notification
• Prominent notice on our website

Continued use of the service after changes constitutes acceptance of the updated policy.

11. Data Protection Officer

For privacy-related questions or concerns, you can contact our data protection team at:

Email: arif.hossain@alienaffairs.com